Terms & ConditionsAll websites need to display their terms and conditions and here’s your opportunity to enjoy reading ours (they are important!):Terms & Conditions relating to using our websiteTerms & Conditions relating to ordering goodsTerms and Conditions for use of Kwilkyn’s websiteWelcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Kwilkyn Jewellery’s relationship with you in relation to this website. The term Kwilkyn Jewellery’ or ‘us’ or ‘we’ refers to the owner of the website whose place of business is 7, Hartham Close, Grafham, Huntingdon, Cambridgeshire, PE28 0GD, England. The term ‘you’ refers to the user or viewer of our website.The use of this website is subject to the following terms of use:The content of the pages of this website is for your general information and use only. It is subject to change without notice.Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).You may not create a link to this website from another website or document without Kwilkyn Jewellery’s prior written consent. Your privacy is important to us. We will not pass your details on to any third party except to PayPal in connection with your payment at the time of order. For details, please see our Privacy Statement.Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.Return to TopAll goods ordered from Kwilkyn Jewellery are supplied in accordance with the following Terms & Conditions:Delivery InformationPackaging and postage within the UK:Orders mailed to destinations within the UK will have a postage charge of just £2.50 regardless of value.Orders with a value of £50 or higher are sent Royal Mail Recorded Delivery – these will require a signature upon receipt.Packaging and postage outside the UK:Orders destined for addresses outside the United Kingdom will incur extra postal charges to reflect the increased cost of reliable delivery.Inside the EU- orders will have a packaging and postage charge of £3.50 regardless of value.Rest of the World- orders will have a packaging and postage charge of £4.00 regardless of value.Dispatch of GoodsOur aim is to dispatch your goods within 2 working days of receipt of your order.Sometimes, however, one or more of the items you have requested may not be available at the time of ordering. In this event, we shall ship those items that are available and separately post the missing item(s) when they become available - you will not be charged for any additional postage. If the delay is greater than 10 working days from the original shipment date we shall offer you the option of a refund of the cost of the missing items.Customers should note that due to the variable nature of internet browsers and monitors, the colours of items on our website may appear slightly different in tone to their true colouring. This is unavoidable, but we are happy to give a refund if you are unhappy with the colouring as we want to make sure that all customers will be delighted with their items. Returns & RefundsAt Kwilkyn Jewellery, we are committed to ensuring your complete satisfaction with our products. If, when your purchase arrives, it is damaged or is otherwise unsatisfactory, we will do our utmost to rectify the situation. Please let us know of damage or other problem immediately - you may exchange any items for goods of the same value or for a full refund of the cost of the product. We can only accept returns of an item within 30 days of the date you received it and, except in the case of a fault in manufacture, only in its original packaging and unused. Returned items must be securely packaged for posting and should be accompanied by a note which includes the original invoice number, your reason for return and whether you would like replacement or refund. We advise that you return items using Recorded Delivery or similar as we cannot take responsibity for items that are not delivered to us.Please note that, for reasons of hygiene, we are unable to accept return of earrings unless they are faulty.If you have a question about returns, please visit the Contact page to talk with us.Complaints and SuggestionsIf you have any complaints or suggestions about our products and services, please do talk with us! We are always happy to help in any way that we can and feedback, both positive and negative, is very important to us. Our aim is always to have a happy customer.At all stages during the complaints process we will advise you, via email, of the steps we are taking to resolve the matter. Due to the manufacturing processes of our suppliers we are unable to guarantee colour continuity on repeated orders. Due to the nature of products used when making our jewellery, there is always a possibility of variation in the exact shape of an item when an order is repeated.We also draw your attention to the note, above, about the effect of internet browsers and monitors on the apparent colour of an item.Return to Top(c) Kwilkyn Jewellery 2009Home| About Us | Contact us | FAQ | Terms | Privacy | Delivery | Returns
Terms & Conditions
All websites need to display their terms and conditions and here’s your
opportunity to enjoy reading ours (they are important!):
Terms & Conditions relating to using our website
Terms & Conditions relating to ordering goods
Terms and Conditions for use of Kwilkyn’s website
Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and
be bound by the following terms and conditions of use, which together with our privacy policy govern Kwilkyn
Jewellery’s relationship with you in relation to this website.
The term Kwilkyn Jewellery’ or ‘us’ or ‘we’ refers to the owner of the website whose place of business is 7,
Hartham Close, Grafham, Huntingdon, Cambridgeshire, PE28 0GD, England. The term ‘you’ refers to the
user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change
without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness,
performance, completeness or suitability of the information and materials found or offered on this website for
any particular purpose. You acknowledge that such information and materials may contain inaccuracies or
errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by
law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be
liable. It shall be your own responsibility to ensure that any products, services or information available through
this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited
to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance
with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are
acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your
convenience to provide further information. They do not signify that we endorse the website(s). We have no
responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without Kwilkyn Jewellery’s prior
written consent.
Your privacy is important to us. We will not pass your details on to any third party except to PayPal
in connection with your payment at the time of order. For details, please see our Privacy Statement.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of
England and Wales.
Return to Top
All goods ordered from Kwilkyn Jewellery are supplied in
accordance with the following Terms & Conditions:
Delivery Information
Packaging and postage within the UK:
Orders mailed to destinations within the UK will have a postage charge of just £2.50 regardless of value.
Orders with a value of £50 or higher are sent Royal Mail Recorded Delivery – these will require a signature
upon receipt.
Packaging and postage outside the UK:
Orders destined for addresses outside the United Kingdom will incur extra postal charges to reflect the
increased cost of reliable delivery.
Inside the EU
- orders will have a packaging and postage charge of £3.50 regardless of value.
Rest of the World
- orders will have a packaging and postage charge of £4.00 regardless of value.
Dispatch of Goods
Our aim is to dispatch your goods within 2 working days of receipt of your order.
Sometimes, however, one or more of the items you have requested may not be available at the time of
ordering. In this event, we shall ship those items that are available and separately post the missing item(s)
when they become available - you will not be charged for any additional postage. If the delay is greater
than 10 working days from the original shipment date we shall offer you the option of a refund of the cost
of the missing items.
Customers should note that due to the variable nature of internet browsers and monitors, the colours of
items on our website may appear slightly different in tone to their true colouring. This is unavoidable, but
we are happy to give a refund if you are unhappy with the colouring as we want to make sure that all
customers will be delighted with their items.
Returns & Refunds
At Kwilkyn Jewellery, we are committed to ensuring your complete satisfaction with our products. If, when
your purchase arrives, it is damaged or is otherwise unsatisfactory, we will do our utmost to rectify the
situation. Please let us know of damage or other problem immediately - you may exchange any items for
goods of the same value or for a full refund of the cost of the product.
We can only accept returns of an item within 30 days of the date you received it and, except in the case of
a fault in manufacture, only in its original packaging and unused. Returned items must be securely
packaged for posting and should be accompanied by a note which includes the original invoice number,
your reason for return and whether you would like replacement or refund. We advise that you return items
using Recorded Delivery or similar as we cannot take responsibity for items that are not delivered to us.
Please note that, for reasons of hygiene, we are unable to accept return of earrings unless they
are faulty.
If you have a question about returns, please visit the Contact page to talk with us.
Complaints and Suggestions
If you have any complaints or suggestions about our products and services, please do talk with us! We are
always happy to help in any way that we can and feedback, both positive and negative, is very important
to us. Our aim is always to have a happy customer.
At all stages during the complaints process we will advise you, via email, of the steps we are taking to
resolve the matter.
Due to the manufacturing processes of our suppliers we are unable to guarantee colour continuity on
repeated orders. Due to the nature of products used when making our jewellery, there is always a
possibility of variation in the exact shape of an item when an order is repeated.
We also draw your attention to the note, above, about the effect of internet browsers and monitors on the
apparent colour of an item.
Return to Top
(c) Kwilkyn Jewellery 2009
Home | About Us | Contact us | FAQ | Terms | Privacy | Delivery | Returns
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